tfc_blog

by Sheri Candler

Every year, I compile a presentation for the TFC all-staff meeting to inform the group on what the latest social media trends are, what changes have recently taken place and what may be to come on the major social media platforms. This post will share the insights I gathered with that might benefit filmmakers in the coming year.

General Social Media Trends
  • People’s attention spans are short and the way they like to consume content has also changed. Content formats like Stories have become popular. They are short, engaging, and addictive in a way that people can spend hours scrolling through one Story after another. Facebook forecasts that sharing to Stories will surpass sharing to Feeds at some point in the coming year. Consider creating a 15 seconds vertical video as one of your trailers.
  • 1 out of every 4 Facebook Pages now use paid advertising as part of their social media strategy and Facebook accounts for 23% of total U.S. digital ad spending. If you’re trying to grow an audience via Facebook and Instagram, budget will be needed for paid social media placement.
  • 4 in 10 consumers say they are unlikely to become emotionally attached to a brand unless they are interacting via social media, but those interactions need to be authentic and personalized. This means refrain from only posting about your projects and really try to relate, on a personal level, to your audience.
  • Most popular mobile social networking apps in the United States as of September 2019, by monthly users (in millions). Facebook is still tops when it comes to users.Statistic: Most popular mobile social networking apps in the United States as of September 2019, by monthly users (in millions) | Statista
  • Approximately 223 million Americans use social media in 2019. This is a slight increase over 2018, and a slight decrease compared to 2017. Overall, however, social media usage is essentially unchanged over the past four years. The ONLY social network growing among young Americans is Instagram, up from 64% to 66% in the past two years. Social networks in 2019 are now nearly as likely to be utilized by people 35-54 years old, than those younger, which is good news for theatrical campaigns and documentary makers.
    social_media_usage
    Social Media Usage: Total U.S. Population, from 2008 to 2019

Facebook
  • Facebook is actually less popular now than it was four years ago. But it is still at the top of the list for daily users.
    The only demographic group that is using Facebook more than in prior years are Americans 55+.
  • The average monthly change in page likes is just 0.13% Building your Facebook audience is definitely a slow and steady game.
    The average organic reach for a Facebook post is 5.5%. Take the number of fans on your page and multiply it by 5.5% to see if you are reaching the average per post. If you are not, then re-evaluate what you are posting.
  • 60% of Americans who watch digital video do so on Facebook and the average engagement rate for Facebook video posts is 6.13%
    Among U.S. adults who use Facebook, around three-quarters (74%) visit the site at least once a day.
  • Sources: https://www.convinceandconvert.com/social-media-research/social-media-usage-statistics
    https://blog.hootsuite.com/facebook-statistics/#business https://www.pewresearch.org/fact-tank/2019/05/16/facts-about-americans-and-facebook

    Recent changes that affect Facebook Pages
    • Facebook has eliminated Post Scheduling for pages on DESKTOP. To access this function, you need to use Creators Studio or third-party scheduling tools like Hootsuite.
    • Groups are booming on Facebook. They’re pretty much the platform’s most popular feature, and engagement in groups is skyrocketing.
    • A change in Reach calculations. More on that here.
    • New Creators Studio insights called Traffic Source. More on that here .

    Twitter
    • Twitter’s U.S. user base is predicted to grow 0.3% in 2020.
    • Only 20% of Twitter’s daily users are American.
    • Compared to other age groups, Gen Z is most likely to be using Twitter. (By comparison, only 26% of 30- to 49-year-olds use Twitter.) That said, Gen Z is still much more likely to be using YouTube, Instagram, Snapchat and Facebook. 65% of Twitter’s top 10% of users (by tweet volume) identify as women. And 69% of this group say they tweet about politics, and identify as Democrats.
    • Tweets with hashtags get 100% more engagement, but only 1 or 2 hashtags.
    • 93% of video views on Twitter happen on mobile so be sure to use mobile-optimized video that has subtitles or captions for sound-off viewing.

    Source: https://blog.hootsuite.com/twitter-statistics

    Recent changes that affect Twitter
    • No political advertising. Political ads are defined as content that references a candidate, political party, elected or appointed government official, election, referendum, ballot measure, legislation, regulation, directive, or judicial outcome. Ads that contain references to political content, including appeals for votes, solicitations of financial support, and advocacy for or against any of the above-listed types of political content, are prohibited under this policy.
    • Redesign of the Twitter layout on desktop happened in summer 2019.
    • Twitter lets you add a photo, video or gif to a Retweet. Read more about this here.
    • 2 rumored changes that could be coming in 2020. The ability to prevent other users from mentioning you without your permission and ability to disable a retweet on your tweet.

    Instagram.
    • 1 billion people use Instagram every month, though only 110 million are located in the United States.
    • Instagram is the most popular traditional social network among U.S. teens 13-17yrs. Only YouTube is more popular with teens. 72% of U.S. teens say they use Instagram, compared to 69% for Snapchat and 51% for Facebook.
    • The gender mix on Instagram is pretty even: 52% female and 48% male.
    • In case you were thinking of hiring an influencer to help with an Instagram campaign, brands pay Instagram influencers between $100 and $2,085 per post. For videos, they pay between $114 and $3,138, and for Stories they pay between $43 and $721.
    • Brands post an average of 2.5 Stories per week.

    Source: https://blog.hootsuite.com/instagram-statistics

    Recent changes that affect Instagram
    • Instagram is now hiding Likes on mobile devices for US accounts after testing in several other countries. Facebook may soon start hiding likes, too. Likes can still be seen on desktop.
    • Donation stickers available on IG. Instagram launched donation stickers for Stories back in May, giving accounts the capacity to raise money for non-profit groups via the option. A non profit must be registered on Facebook first in order to have this capability.
    • IGTV now supports Landscape Videos, though it is up to the user to actually turn the phone to watch them. Most people watch their IG feed in vertical position so uploading a landscape video is asking to go against consumer habits.
    • It is recommended to use Facebook Creators Studio on desktop to manage a brand Instagram account because it gives access to scheduling posts and expanded metrics.

    Source: https://www.socialmediatoday.com/news/facebook-expands-access-to-brand-collabs-manager-adds-new-insights-to-crea/566765

    A word about TikTok

    For those who do not have teenagers in your life, TikTok is a video sharing platform where short updates, typically accompanied by music, are shared publicly. This is one of the fastest-growing social platforms and forecasted to continue to grow by leaps and bounds in 2020, but be cautious with any platform championed by teens. The very young are quite fickle and meteoric rise is frequently countered with equally quick crashes as the party moves to the next shiny thing. For a look at brands killing it on TikTok, read more here.

    `

February 21st, 2020

Posted In: Facebook, Instagram, Marketing, Social Network Marketing, technology, Twitter

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Dan Habib, director/producer of INTELLIGENT LIVES, is the creator of the nationally broadcast documentaries Including Samuel, Who Cares About Kelsey?, Mr. Connolly Has ALS, and many other films. His films have been broadcast internationally, nominated for Emmy awards, and translated into 17 languages. Habib was appointed by President Obama to serve on the President’s Committee for People with Intellectual Disabilities from 2014-2017.

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Let’s be honest.  Most documentary filmmakers dream of having our films projected on big, beautiful theatrical screens across the country, with gorgeous 5:1 audio and packed houses, sharing the experience as one.  

But only a very small fraction of the thousands (tens of thousands?) of documentaries produced each year receive a national theatrical run. As I wrote in a blog last year, my last two feature-length documentaries were self-distributed and had solid film festival runs, extensive college/conference tours, financially successful educational and individual sales, and were broadcast on public television and internationally.  

I never seriously pursued a theatrical run for those films because a) traditional theatrical distribution seemed highly unlikely, b) getting the film into theaters without a distributor seemed daunting and expensive, and c) there were several alternative distribution options to achieve our goals for positive social change.

For my new documentary INTELLIGENT LIVES, we took the plunge: we added a limited theatrical distribution plan onto our established hybrid release strategy as a way to:

  • Dip our toes into theatrical release
  • Reach new audiences and expand our “Opening Doors” social impact campaign
  • Expand the national buzz for the film
  • Make the film more attractive to distributors and broadcasters
  • Give people around the country a fairly simple mechanism for hosting screenings and discussions of the film, and;
  • Maybe even bring in some revenue (more on that later). 

We decided to simultaneously release and self-distribute (for now) a robust INTELLIGENT LIVES Education Kit (containing the film, five short companion films, and extensive educational materials) concurrent with the event theatrical campaign—a decision that has paid off, as you’ll see below. 

Building an outreach and distribution team.

I worked with a wonderful national outreach strategist, Lisa Smithline of Cultural Front Productions, who had worked successfully with Tugg and Gathr, two of the major “Event Theatrical” (Tugg’s language) or “Theatrical on Demand®” (or TOD, Gathr’s language) companies on other projects.  Lisa and I also worked with consultant Jon Reiss of Hybrid Cinema, who has extensive experience in event theatrical.  Jon helped us make many crucial early decisions about our overall distribution strategy. We also received key early input from Jeffrey Winter and Orly Ravid at TFC when we came on board as a TFC “Conspirator.”

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We spent months researching our options and went with Gathr largely because of their filmmaker focus and support. The model for TOD is similar to other event theatrical platforms: a person or group of people need to step up and host a screening in their community (Gathr calls them “Captains”) and then they need to do the grassroots work to make sure enough people reserve tickets in advance in order to ‘tip’ or ‘greenlight’ the screening. That ticket number can range from a few dozen to close to a hundred, depending on the minimum cost charged by each theater. There are other costs that are factored in before a screening tips, including the DCP rental and delivery cost, and virtual print fee (VPF).

We are now three months into our Gathr TOD campaign, and the film has screened in 60 theatres across the country to date (which includes 16 theatrical screenings as part of a  traditional run in a Pacific NW chain), with dozens of other communities holding screenings using our Education Kit.  Here’s what we’ve learned so far.

For successful TOD, as for any hybrid distribution strategy, you have to create buzz, credibility, and take financial risks.

Like nearly every other filmmaker, we spent lots of time and money pursuing film festival acceptances, with mixed results.  Although we weren’t accepted by the “game-changing” festivals like Sundance or Tribeca, we were given primo slots in 20+ fantastic festivals including Ashland IFF, IFF Boston, Bentonville, & Cleveland IFF.  Our film stars and our Executive Producers (Chris Cooper, Marianne Leone Cooper, and Amy Brenneman) traveled to many festivals and special events with us. These fests helped us create strong social media buzz, generated news stories and local reviews, and gave us a credible collection of laurels for our website, poster, etc.

Tampa

Our publicist, Emma Griffiths, counseled us to take a financial risk and 4-wall a NYC theatrical week, assuring us it was the only way to get national reviews. It’s not cheap (10K and up) and we never expected to recoup our costs.  But we were able to line up two underwriters who cut our costs in half.  We’ve heard that the NY Times declines to review about half the films that open theatrically in NYC, and we fell into that shunned half. But we received a wonderful review in Hollywood Reporter, and more reviews and articles in Salon and a dozen or so other trade publications.  Our Rotten Tomatoes score holds steady at 88% Fresh from critics and 100% Fresh from the audience.

Just before our NYC run, we released our trailer on Facebook and it went viral (at least by our measures), with 300K+ views and 5,700+ shares to date.  We brought on social media consultant Sheri Candler who helped us create and execute a serious but affordable strategy for paid and organic social media.

You need to reach A LOT of people for a successful TOD campaign: Develop a network of outreach partner organizations. 

All of my film work touches on disability rights and inclusion, and over the past 10 years we’ve been building alliances with national partner organizations that have overlapping interests.  We strengthen and refine that network with each film, and we are partnering with more than 30 Outreach Partners for INTELLIGENT LIVES. More than a year before our launch, we held a daylong national strategy summit in Washington, DC with the leaders of these organizations, and during part of the summit we briefed them on the concept of a TOD campaign.  Discussions at the Summit led to the name and content of our “Opening Doors” impact campaign.  We had commitments from these organizations to regularly share updates about our project with their network – expanding our reach to millions of people, without paid advertising.  Many of our TOD “Captains” found out about the film through these networks.

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Make it easy and fun to host a screening.

If you assume that people will start hosting screenings just because your film is listed on the Gathr/Tugg website, THINK AGAIN! You need to recruit, support, and nurture screening Captains each step of the way.

As a team, we spent about 80 hours writing and designing our Host a Screening PDF Toolkit and a wide array of related images and resources.  Lisa Smithline, Sheri Candler, and Gathr staff helped us determine what assets needed to be created, and shared examples from other films with us. Probably the most important team members on this front are our freelance designers, who created the PDFs and images we share with all TOD hosts through this Dropbox folder.  

We created a 2-minute host-a-screening video that emphasizes the impact of live screening events, and briefly walks them through the hosting process.

Gathr also launches a Screening Captains Facebook Group for each film.  Lisa has been actively engaging the Screening Captains every step of the way.  She is continually answering questions, pointing people to resources, and having one-on-one conversations with Captains by email, messaging, and phone.  Lisa spends an average of 20 hours a week on communication with Captains, which often includes moral support and cheerleading. The Gathr team also monitors the FB group and weighs in as needed.  Don’t underestimate how much guidance your Captains will need to successfully host a screening, as this process is likely to be new to all of them, and it can at times be confusing.

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Find theme months or other organizing strategies to build enthusiasm.

We set up our campaign so Captains could start hosting TOD screenings on October 1, 2018 – the start of Disability Employment Awareness Month.  Our Outreach Partners heavily promoted the film beginning in mid-August (it’s best if Captains have a minimum of 3-4 weeks to tip a screening), and we also created a Facebook ad campaign, targeting people that have either visited our website and/or expressed an interest in disability rights and special education.  These efforts seem to have worked – dozens of theatrical screenings occurred in October. Some other distributors, like Richard Abromowitz, have opted for a much more narrow time frame, engineering  successful one-day screenings of films.

Make in-person pitches at every event and festival.

My fulltime job at the Institute on Disability at the University of New Hampshire (a 501c3 non-profit) is to make documentary films, as well as travel and show/discuss the films at national and regional conferences, universities, and school districts. The screening/speaking fees we charge make up a significant portion of my project’s annual budget. During the Q&A after these screening events and festivals, I always try to tell – and if possible, show – the audience how to host a screening of the film, pointing them to the Host a Screening page on our website. I explain how easy it is to host a TOD screening in just a few clicks – and emphasize that there is NO financial risk for them, but they do need to rally their community to reserve tickets.  I also tell them how to host a non-theatrical screening using our Education Kit.

“Tipping” will make the screening happen, but selling out will make you money.

One of the misconceptions we had for our TOD campaign was that if a screening ‘tipped’ (i.e. enough tickets were reserved to greenlight the screening), we would make money.  Not so fast…tipping just means that enough tickets were reserved to cover expenses.  

As of this writing, we’ve had 46 TOD screenings around the U.S., with an average audience of 82 people per screening. Not bad turnout numbers, right? But most of those ticket sales went to cover the base expenses, so our average net income is $150 per screening. When screenings barely tip, our net profit may be $20-30, or in some cases even result in a small loss (after Gathr takes their cut of every screening that ‘tips’).  Gathr will tell you that selling out screenings is how you can make real money through TOD.  That’s true! One sold out screening netted us about $1,000.  But from my point of view, it’s just not very easy for Captains to sell out their screening, and many take an understandable breather once they’ve ‘tipped.’ We are working on more incentives (beyond cheerleading and peer pressure) to get them to keep pushing until they sell out.

So overall, we are not making a ton of money through TOD, but we are not losing money either.   And most importantly, we are getting the film seen by more people, while also collecting names and email addresses through the Gathr platform and expanding our film’s reach into new communities all over the country. And film Captains are usually flying high after their screening, excited to share photos and anecdotes from the discussion. Many expressed interest in purchasing our Education Kit and continuing to promote the film in their communities.

The numbers.

So, what’s the upshot? I’ll give you some real numbers and you can be the judge.

$6,900:Net income from Gathr screenings from October 1, 2018-December 31, 2018. The estimated box office gross for that time frame was $44,000, and the major expense by far is the costs charged by the theatres. Note that this does not take into account the up-front costs like the master DCP creation, the cost associated with the design of our Host a Screening materials (about $1,000), or the cost of our outreach consultants.  Keep in mind that many of these expenses will be incurred in any sort of hybrid release strategy.

$36,800: Net income from Education Kit sales from September 1, 2018-November 30, 2018 (which represents an average of $16,000/month in gross sales through our Institute on Disability Bookstore). These kits are being used to host dozens of screenings in non-theatrical settings like schools, universities, community centers, places of worship, etc. Education Kits from my previous films have been used for thousands of screenings across the U.S. and internationally.

$160,000: Our project’s income for my speaking/screening events around the country tied to INTELLIGENT LIVES during our current fiscal year (July 1, 2018-June 30, 2019). At almost all of these events, I also sell the film’s Education Kit, as well as related products, and in many cases, I also can reach attendees with follow-up communications. 

1,514: The number of names and emails we’ve accumulated to date (via the Gathr ticket sales platform) from the people who have attended TOD screenings, bringing our e-blast list to more than 22,000 people.

So, you might be thinking, would I do this again? The answer is…probably. Our TOD run has strengthened our position for expanded distribution. Our plans include:

  • Transactional VOD and an individual DVD
  • National broadcast (we are close to firming up a deal) with limited streaming rights
  • Partnering with an educational distributor to reach additional markets, like public and university libraries
  • Language translations and international distribution and sales.

But next time, I’d do some things differently:

  • Produce a promotional ‘Host a Screening’ video before we go live with TOD (see this strong example from filmmaker Laurel Chiten of JUST ONE DROP).
  • Make it clearer to prospective Captains that there is a mechanism for Gathr screenings to also serve as fundraisers for a local organization.
  • Create strong incentives to sell out the house as soon as a Captain initiates a screening.
  • Explore corporate sponsorship to subsidize some of the tickets for each show to lower the tipping point and enable more low-income people to attend. 

Please don’t hesitate to reach out to me if you have follow-up questions!


January 14th, 2019

Posted In: case studies, Distribution, DIY, Marketing, Theatrical

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twitter

In the previous two posts, I wrote about changes I think most independent filmmakers should be aware of when it comes to using Facebook and Instagram for their marketing efforts. This post will talk about Twitter. Is having an account here still necessary?

Twitter

With 69 million monthly active users in the United States, 267 million worldwide, Twitter is one of the top social media sites that brands still actively use. We can’t go a day without hearing news of a certain someone ranting on the platform, and without a doubt, Twitter is the number one social media platform for breaking news. But is that helpful for the average indie filmmaker?

While it isn’t likely that filmmakers will post breaking news that is of interest to a broader public, one great reason to use Twitter is for video sharing. Over the last 12 months, tweets containing videos perform the best in terms of reach compared to posts with links, images, and GIFs. Filmmakers need to be able to produce a regular supply of short videos, ideally less than 1 minute long (Twitter mainly allows for videos of 2 minutes 20 seconds in total), with the first 3 seconds serving to capture thumb-stopping attention (thumb-stopping-causing someone on a mobile device to pause scrolling through their newsfeed). Give some thought to the kind of clips and trailers you will post to social versus what you would make for a theatrical experience (where the audience won’t be scrolling on their phones). Also, don’t forget to make these videos square (600 by 600 pixels) or vertical (600 by 750 pixels), instead of horizontal, to optimize for mobile viewing.

In 2018, Twitter has been grappling with slow user growth and has deleted thousands of fake and bott accounts, lowering follower numbers on most accounts. If you have seen a slight drop in followers, likely you had a few of these accounts following you.

A recent update to the Facebook Platform Policies ended the ability to automatically post Tweets to your Facebook profile or page. This was never a good idea as audiences on the two platforms are different and it was a lazy way of marketing. But for those who did connect their Twitter accounts and Facebook pages, a more manual process is now needed for posting to the different platforms.

As of September, Twitter has re-enabled the ability to see tweets in purely chronological order, if you change your settings. Two years after phasing out this ability in favor of top-ranked or “curated” tweets, Twitter gave back the functionality that most people loved about the platform. But you have to make a change in your settings, by unchecking the box that says Show the Best Tweets First. In a world where it seems your newsfeed is programmed by an algorithmic guess, finally having the ability to see news according to the time it was posted is refreshing.

Like Facebook and Instagram, Twitter has instituted its own political content policy on advertising. The platform considers ads that advocate for legislative issues of national importance to be governed by their new policy and in order to advertise, advertisers must go through Twitter’s certification process (https://business.twitter.com/en/help/ads-policies/restricted-content-policies/political-campaigning/US-political-content/how-to-get-certified-issue-ads.html). Most likely, if you are making a documentary with an issue of national significance at its core, such as abortion, civil rights, climate change, guns, healthcare, immigration, national security, social security, taxes, and trade, you will need to register your account in order to use Twitter advertising in the future.

Getting back to the question of whether indie filmmakers still should be using Twitter, it all depends on your ability to handle multiple social media accounts and what you want each account to do as far as your goals. If connecting with Twitter influencers, or perpetuating a campaign hashtag, or reaching a global audience outside of the U.S. are some of your main objectives, Twitter is still a great place to do that.

December 31st, 2018

Posted In: Marketing, Social Network Marketing, Twitter

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If there is one constant rule in social media marketing, it’s that things are always changing. What might have worked a year ago, six months ago, possibly even yesterday, is not working today. Each social platform is continually trying to stay relevant to followers and increasingly trying to improve profitability for shareholders and business users.

At a recent all-staff meeting for The Film Collaborative, I was asked to present recent changes to the main social platforms most relevant to marketing independent films and to advise on how to take advantage of these changes. Here are the trends and changes I think most independent filmmakers should be aware of when planning for their marketing efforts. This is a multi-part series with the first part focused on Facebook, the biggest social network (by FAR) in the world.

Facebook

Reports of Facebook’s demise have been circulating for many years, yet despite all the controversy and concerns over account hacking, user privacy and election rigging, Facebook as an enterprise has continued to grow in the past months. Worldwide, there are over 2.23 billion monthly active Facebook users as of Q2 2018, an 11% increase year over year. In fact, a recent study projects that “Facebook will command 24.5% of all video ad spending this year … and be the top social media platform with an estimated 87% share of U.S. social media video ad spending.”

In order to optimize their profitability and relevance to Facebook users, as well as implementing their commitment to better policing the content that is distributed on the social network, changes are constantly being made to the platform which affect business pages. Here are the recent ones:

  • Introduction of Admin Registration: If a Facebook page or Instagram account you administrate is going to pay to boost or advertise ANY content of a political or national legislative interest persuasion, you will not be able to place ads unless you are personally registered with Facebook. This entails a scan of your driver’s license or governmental photo ID and a letter which will come in the USPS with a code that you have to use in order to register.
  • Admins may register and carry all pages they administrate under their registration. Admins who do not register will be unable to place paid ads on content that is deemed “political” and this is a broad list. Topics like education, immigration, environment, abortion, civil rights, etc.are all deemed political and in need of permission and labeling. See the broad list here.  I would imagine that many documentaries will need to be aware of this rule. All “political” ads will be cataloged into a Political content database for anyone to search.
  • All active advertising is now publicly visible under the Ads and Info tab on any public Facebook page: From the Info and Ads tab, people will be able to view the active ads a Page is running across Facebook, Instagram, Messenger and Audience Network, even if they’re not in the target audience. Any clicks on the ads do not contribute to the click count and clicks are not charged against the advertising budget. For more info on this go here.
  • Yet another change to the newsfeed algorithm. The new algorithm puts more emphasis on data points that show active interaction. That means comments, shares and reactions (in this order) are crucial. Also, personal posts are more valuable than business posts so if you want to do well in the newsfeed, strongly encourage individuals to post for your film organically. In order to create meaningful interactions, pages need to share things that are meaningful to their followers, not just to themselves. Only if followers engage emotionally and personally will they feel the need to comment, share or interact with your content. However, Facebook will actively demote any posts that explicitly ask for actions such as “tag a friend” or “leave a comment below” so try wording your posts as questions or use words, images or videos that elicit reaction. You might also ask your followers to set your page to See First so that they will keep seeing your posts in their newsfeed, even after an algorithm change.Probably the most important advice filmmakers should be aware of, with Facebook and all other major social media platforms is embrace the power of PAID REACH!
  • Pay to play is not new on Facebook. It has been happening for at least three years and still filmmakers are putting so little into it. With Facebook further de-prioritizing content from pages and brands, its time to be educated and more prepared for paid advertising in order to reach targeted audiences in the newsfeed, among many other places. Education is especially needed for using Ad Manager rather than just boosting posts. Ad Manager gives much more precise control over where ads appear, who can be targeted, cost per click, links where traffic will go and creative to be used, but it does need practice…or working with someone who uses it. Ad Manager also is constantly evolving, so taking a crash course will only begin to cover the basics.
  • It is important to note that paid Facebook advertising DOES NOT just encompass Facebook. It stretches to include Instagram, banner ads on Instant Articles and Facebook Audience Network, Messenger, Instagram Stories, and Facebook Stories. Perhaps IGTV will be coming as an ad platform in the future. For those who think their target audience is not using Facebook, likely you will be reaching them through Facebook Ad Manager on one of the many other places they are visiting online, so do not discount Facebook as an ad platform.
  • Create mobile first content. This is especially true for videos being posted to Facebook, but also to Twitter and Instagram. Filmmakers need to stop creating only one trailer, in a 16:9 aspect ratio. Most likely your trailer is not going to be shown on TV, so start thinking about how to optimize it for mobile viewing. Mobile viewers now do not turn their phones, and often do not watch with the sound on so provide caption overlays.

Videos on Facebook perform exceptionally well, so lots of compelling video clips and stories should be created. The chart below shows all of the different formats possible and filmmaking teams should bear these in mind when editing for social media use.

As examples, reference these clips, featurettes and trailers:

Colette

Lizzie

Love, Gilda

As I hit Publish on these updates, doubtless something new will be cropping up that will either expand your ability to reach new audiences or curb that ability in some way. It is important to keep up with the the changes or work with someone who handles social media marketing on a constant basis so that the efforts you put in to reaching audiences aren’t a waste of time, labor and money. Social media is the most cost effective and measurably impactful way of putting your work in front of those who will love it, but as with all forms of marketing, it takes a budget and consistent testing to perfect the right messaging and content that will capture attention and cause an audience to seek out your full work.

My next post will cover one of the next biggest social media platforms, Instagram, and take a look at what is changing and how to optimize your efforts there.

Sheri Candler will be participating on a panel at the New Heights Arts Symposium called “Top Marketing Tips for Indie Filmmakers.” The FREE, full day symposium will be held in Santa Clarita, California on October 20. Details here.

October 16th, 2018

Posted In: Facebook, Marketing, Social Network Marketing, Uncategorized

Tags: , , , , , , ,


Updated January 25, 2018 to take into consideration changes announced for Facebook and Instagram. 

As 2017 winds to a close, I wanted to take some time to evaluate what I’ve learned in the social media space this year, both in my work with independent filmmakers and working for public media.

Between those two endeavors, I have helped to create, test and connect audiences to over 350 short videos made specifically for social media. The vast majority of those were less than one minute in length, included captions burned into each video, and used a paid social approach to ensure that the videos were seen by a highly targeted audience who would be most likely to share them.

Here are the main things I want to share with you as you contemplate your use of social media in 2018:

    • Cardinal rule on social: The content you post must be interesting and relevant to motivate a reaction from the viewer. Boring links, boring videos, boring images, boring calls to action that clearly only benefit you WILL BE IGNORED [and will be demoted in the newsfeed by Facebook algorithm]. The organic videos that performed the best for me were a story in themselves. They weren’t trailers, they weren’t promo videos, they didn’t often include a call to action on the video, and they weren’t random behind the scenes footage. The stories took one main idea and presented it first, then explained the idea, then sometimes ended with a question to encourage people to comment. The more shares and comments the videos received, the more views it got.  But why am I mainly talking about videos? Because…
    • By 2021, 82% of global internet traffic will be attributed to video. As more and more newsfeeds are filled with short video content, your account will need to compete. You’re a filmmaker so generating quality video content should be easy for you. But remember, 90% of the videos people see in their feeds are watched with the sound off. Better to make a video that is not audio driven, but rather driven by images that can tell a story on its own. Also, it is best to present these videos in a square format, rather than in a horizontal rectangle. As most people now access social media platforms via their mobile devices, a square video (1:1) fills the screen and gives a much richer experience. Widescreen videos are crunched and make captions difficult to read. See good examples here and here.

  • Facebook Live, Instagram Live, Live Story for Snapchat, Periscope for Twitter, Youtube Live. Live or near live experiences will continue to proliferate on social. Some of this may be ephemeral content, that lives for only 24 hours. If you have an exciting event happening or you have access to a person with a large following, you should be utilizing live sessions on social media. Facebook, in particular, will be highlighting videos that receive lengthy interaction in the comment section. If you want to see a comparison between Youtube Live and Facebook Live, CLICK HERE.
  • Influencer marketing is a thing, but it isn’t free. It is awesome to think that if you tag a celebrity, they will share your tweet, but the real impact comes from those who have an engaged following instead of a vague, large number. Look toward influencers that have a niche following and are more willing to get excited about your project than a tweet from a celeb who has little connection to your project. Another idea could be to utilize influencers as social media content creators for your project. Rather than hoping to access their network, perhaps you can pay them to create for yours. Be advised, the Federal Trade Commission is now cracking down on sponsored posts that do not publicly disclose a paid sponsorship arrangement. It is better to work with companies that specialize in bringing influencers and brands together, like MediaKix  Mostly Sunny  and Heartbeat as they are usually up to date on the regulations and how to negotiate deals. For an idea on pricing for working with influencers, see this Digiday report.
  • Facebook organic posting is nearly dead. If you are still posting links, photos and videos that do not regularly receive multiple comments, you can stop. The company has just announced that it will stop showing posts by brands and publishers if those posts are not inspiring conversation (comments) as their new focus is on bringing people together, not pushing traffic and views. Facebook is not interested in sending traffic to other websites or providing a passive viewing experience (such as video views with no comments). This change will really hit pages that have not been inspiring conversation in their comment sections. However, don’t ask for comments in your posts. Engagement bait will be demoted in the newsfeed. This change will not affect paid promotion.
  • Which means that you MUST invest in social advertising. Yes, you could boosts your organic posts, but you really should be set up on Facebook Business Manager and running campaigns through Ad Manager. You need a monthly budget to spend. Anyone who has tried to build up a following or reach their following on social will know the time of reliable, free, organic reach has passed, and it isn’t going to return since social media platforms have shareholders who want to see revenue. The good news is this allows for smarter advertising spend for a trackable return than publicity or more traditional methods of advertising (posters, postcards, flyers, TV/radio/outdoor/print). While a marketing mix is important and if you can spend to hire a publicist for earned media, and place media buys in as many outlets as possible, then by all means do it. But try tracking that write up in the New York Times or Variety to any kind of monetary return outside of an ego boost or calls from your friends to say they saw it. It is nearly impossible unless you run a survey at the theater or on a digital VOD service to prove that your publicity spend or traditional advertising spend resulted in any measurable return. There is so much proof of awareness and actual revenue tied to a digital advertising effort, even over the number of Likes/Retweets/Favorites and “Impressions.” Added bonus for Facebook advertising, you can create Custom Audiences to keep remarketing to those who have shown an interest in your posts rather than spending to hit the disinterested. You’ll just need to install the Facebook pixel on your website, store, Eventbrite etc in order to track properly and accumulate that audience for later targeting. Also, if you are going to be setting a monthly budget, you need to be setting monthly goals for growth. How do you know if what you are doing is working if you don’t measure against a goal? I wrote a piece on tracking social media earlier this year.
  • Twitter growth is the slowest of all the major social media platforms. If you are building up a big following on Twitter, you may want to quickly branch out. Twitter is great for breaking news stories, but rather sucks for self promotional tweets.
  • Instagram is also making changes, but they have been a little less forthcoming in this news. If you are using Instagram for business, such as having an account related to your film, you should make sure that it is set up as a business account, not a personal account. Just as years ago, Facebook stopped supporting personal profiles that were being used for business, Instagram is starting to do the same. Besides, it is great to access analytics that are offered on business accounts, so go ahead and set your account up like that or convert. Also, you should be taking advantage of Instagram Stories, rather than just posting photos and videos. Stories can now be archived on your account so they won’t disappear after 24 hours, as long as you choose to feature them on your account. For instructions, go HERE. One last bit of advice, start following hashtags that are relevant to your project. Accounts now have the ability to follow a hashtag, not just other accounts. See more on that HERE.
  • This year, Facebook introduced Watch and rumor has it that they will start prioritizing shows rather than only short content in their newsfeed. With this knowledge (and the vast audience that Facebook reaches), have you considered turning that feature script into a series instead? A series of content with an ongoing narrative between episodes provides many benefits: increased audience retention, strict production schedule and time management, sponsorship opportunities, and being able to create a loyal community over the long run instead of starting over with each new project. Social media is a great place to ensure distribution of said series. It is also a low cost place to test out plots, characters, flow, audience reactions etc. without having to gather heavy investment for a feature that is untested and has no clear path distribution.

For everyone here at The Film Collaborative, I wish you a happy, creative, industrious, and prosperous new year. Look for members of The Film Collaborative at Sundance 2018 and at many other film festivals and events in the coming year.

December 17th, 2017

Posted In: Facebook, Social Network Marketing, Uncategorized

Tags: , , , , , , , , , , , ,


Recently, I made a post on my personal blog about why I am advising filmmakers to reconsider their use of Facebook to connect with an audience. There are lots of changes going on and it is important to understand that Facebook is a public company with shareholders to appease and a very large user base to exploit. A Facebook page is increasingly pay to play, so if you aren’t budgeting money to spend on growing your page and reaching your fans on a regular basis, you should find another way to reach them.

It’s too crowded

You may not believe it, but only 4 years ago it was not commonplace for businesses to use Facebook. Studios didn’t really get the point (most still don’t) and large corporations thought the whole social media thing was a fad that would fade. Small business pages used them to constantly talk about themselves and their products, but at least they were in the under utilized position of reaching consumers for free via a channel few put much stock into.

Now there are more than 25 million small business pages on Facebook! It isn’t easy to stand out in that crowd and only those with the most creativity, time and money can hope to compete. Sure, it feels safe now to say you have a Facebook page and you can still open a new one for free for every new project you start. But are you really going to put in the time, effort and money on a regular basis to make the page work? If the answer is no, don’t even start one.

Overcoming the Facebook algorithm

Some have said that Facebook perpetrated the biggest practical joke of the internet age by convincing brands and advertising agencies to spend money building up a large following only to restrict the ability to reach that following unless further payment is made. Others have said without the restriction, a user’s newsfeed would be inundated with useless promotional crap from companies who have no other interest than to use Facebook as a free advertising tool, ruining the ability to connect meaningfully with things users care about. However you see it, it is no secret that Facebook does indeed throttle the reach of your posts through the use of their complex and ever changing algorithms. Assume a day will come when the organic (ie, free) reach is zero.

Be platform neutral

Realize that social media channels are only tools in the long game toward building a base of support. Sure, people peruse your Facebook and Twitter follower numbers and make quick decisions about how “successful” your work is, but ultimately it is how interested, engaged and loyal your audience is that will make the biggest difference to your sustainability. None of these tools will last forever. One will eventually be usurped in popularity and the users will move on. The central idea behind all of them is the connections, the trust and the loyalty you are building and to bring that audience to the channel you do control–your own site.

Choose a social channel that you actually enjoy using, one that allows you to express your creativity on a daily basis, and where you can find like minded individuals to truly connect with. If that channel is still Facebook, then just be prepared to pay to participate.

 

 

 

 

 

March 26th, 2014

Posted In: Facebook, Social Network Marketing

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In our final guest post highlighting crowdfunding, Radio Free Albemuth producer Elizabeth Karr explains why success all comes down to preparation. We hope you have enjoyed our month devoted to crowdfunding advice and we plan to release a white paper roundup of the best crowdfunding tips in this series in a few weeks.

People donate to Crowdfunding campaigns for three reasons:

1.         The People.

2.         The Project.

3.         The Premiums.

But maximizing your chance of success depends on the fourth P – Preparation.  This is crucial and will be the focus of this article.

It’s incumbent on any of us doing a Crowdfunding campaign to make it an enticing, exciting, and well-thought out project that will attract backers. That’s a given. But having a terrific project isn’t a guarantee of success. You need to get the word out and get your campaign in front of as many eyeballs as possible. Particularly if you are trying to raise a substantial sum like writer/director/producer John Alan Simon and I did with Radio Free Albemuth Theatrical Release Kickstarter.

I’ve seen great projects fail because of a lack of organization and so-so projects succeed because there was a targeted effort to reach out beyond family and friends to people who have an interest in their subject matter.  Like Blanche DuBois, crowd-funders depend on the kindness – and interest – of strangers.

So when do you start to prepare? Right now. If you are even thinking about crowdfunding in the future, take the time to do the following steps NOW. You’ll be too busy during your campaign to tackle these tasks. Get a jump on them with the added bonus that up-to-date contact lists put you in good standing for marketing and promoting, in general.

1. Clean up your personal email lists.  Make sure contacts are up to date. Organize them by category: Family, Close Friend, Acquaintance, Business, Cast, Crew, Science Fiction, Philip K. Dick, etc.  Choose categories that make sense to you and your project. During your campaign, this allows you to tailor pitch emails to the recipient.

2. Use Bulk Email Programs. Sign up for and/or build your subscription list on one of the many mass mail programs. We use Constant Contact. There are a lot of bells and whistles to this and other programs. Take the time to familiarize yourself with them now. Create templates for future use. Organize the contacts by category as above. Add a sign-up button to your website for new subscribers. These contacts are invaluable as they are people who have chosen to be kept abreast of what you are doing.

3. Research bloggers and news outlets that cover your subject. Create a contact list (Email, Twitter, Facebook, Tumblr, Google+, Pinterest) so you are ready to go pre-launch and on Day One when you announce your campaign.  And don’t wait for the campaign to contact them.  Engage with them now.  Become part of their community by commenting and sharing information.  Presumably, you are already interested in the topics they are writing about, so you’ll increase your knowledge.  Plus you are expanding your circle of friends and acquaintances, and possible backers.  Crowdfunding is all about community building.

4. Contribute to other’s campaigns.  It’s good karma and you get to see how campaigns work from the donor’s side.  It also gives you an idea of how much to charge for premiums and you can pick up tips watching others’ pitch videos.  Before launching our Kickstarter for Radio Free Albemuth distribution, John Alan Simon and I contributed to over 100 campaigns.  Maybe it’s just me, but I’m more likely to donate to a campaign when I see the person has backed others. What goes around comes around…

5. Write a press release.  The old-fashioned 5 W’s – Who, What, Where, When, Why – that you will send out to bloggers and media outlets two weeks before launch, and again on Day One.  Be sure the contact person (probably you) is someone who responds quickly to each and every request for photos, interviews, additional information, etc.  News outlets move fast.  You need to be ready when they are.

Radio Free Albemuth still image

Phil (Shea Whigham) and Nick Brady (Jonathan Scarfe) interrogation at FAP Headquarters. Radio Free Albemuth

6. Build your team and designate ambassadors.  Crowd-funding is a full-time job and you will need help. Enlist members of your outreach effort now.  Make it easy for them to help you by giving them clear assignments. For example, we engaged the Philip K. Dick community to share with their friends and followers.  Our friend Franceska Lynne, researched sites that were interested in Alanis Morissette, Shea Whigham, Kathryn Winnick and Ashley Greene, who are actors in Radio Free Albemuth.  Create a list of tasks to do during the campaign that you can delegate amongst your team and ambassadors.  Your cast and crew are likely candidates to help you.  Don’t assume they will be there.  Chat them up.  Get them involved.

7. Create email templates that friends, and family,  – and people you meet through social media – will send out to their contacts about your project.  Again, make it easy for people to help you.  Give them the template and they can tailor it/personalize it.

8. Prepare videos, clips and articles for Updates in advance.  In the whirlwind of a campaign, you don’t want to be editing clips from your movie.  Have them ready to go.  The more prep work you can do ahead of time, the more time you have to focus on building concentric circles of connectivity when your campaign is up and running.

9. Build your social media presence.  If you’re reading this, you’re probably already on Twitter and Facebook.  If you’re not, do so immediately –- both for you and your project.  Be social. Engage.  Comment.  Share. Retweet.  Don’t just jump on the scene with a megaphone for your campaign.  Your message is more likely to get across if you’ve proven to be a good listener.

10. Face to Face and telephone conversations are still very valuable.  There’s nothing like IRL (In Real Life) interaction.  Tell people in advance what you are thinking of doing.  Not everyone is on social media or makes decisions by email.  Friends and relatives who already believe in you are your most likely early supporters and contributors.   For many of us, crowdfunding is not a natural fit, and we have to get used to asking people to support with us with donations and/or time.  The more comfortable you get with your role as a Crowdfunder, the more effective you will be as an advocate for your project.

11. Ask for Day One support. Now that you’ve organized your contacts by categories, target 50 that you will send a pre-launch email and ensure their support on day one.  Follow that up with an email when your campaign goes live.  That way, when you announce your campaign to the world, those clicking on your link will see that you already have backers.  It’s a reassuring sign to potential backers that others support the project.

12. Never lose sight that Crowdfunding is as much about building community as raising money. Equally important to the funds raised on our successful Kickstarter is the community of 827 supporters, who are now part of Team RFA.   Many of them are actively taking part in the film’s journey beyond their financial contribution.   John Alan Simon and I agree that this is the best part of the Crowdfunding experience – the people.

Is this Crowdfunding Prep list exhaustive?  No, but it’s a good start.  Did John Alan Simon and I do each and every one of these to perfection before we launched?  No.  Will we next time?  Yes.

A few parting words.  We continued to get queries from people who wanted to back our project after Kickstarter ended, so we created a Slacker Backer site on our website powered by PayPal that will be live for the next few months.  Donations and sharers welcome!  All rewards will be delivered the same time as the Kickstarter rewards.  All funds go towards Radio Free Albemuth’s theatrical release. To reiterate what I said about Crowdfunding being an important builder of community and resources; this site was created by Kickstarter backer Victor Grippi, who we are proud to have as a new Associate Producer.

 

Follow Elizabeth Karr on Twitter @elizabethkarr and Radio Free Albemuth @rfamovie. Visit the film’s website for more information http://www.radiofreealbemuth.com

 

December 2nd, 2013

Posted In: crowdfunding

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In the last post, I talked about the mindset change that artists have to go through in order to successfully use social networking. In this post, I want to dispel some myths that people have about how social networking works so that you won’t fall into unrealistic expectations. Other posts include Mindset Change, FacebookTwitterYoutube

social media myth

Myth #1 Social networking is FREE

While it is possible to set up accounts on social channels for free, the expense of time and money to maintain them is not.  To accomplish goals on social channels takes planning, creating compelling content, optimizing it for search engines, and publishing it on a consistent basis. If you plan to have a person dedicated to handling all of this for you, they should be paid. If you plan to have Facebook as your main channel for audience engagement, you’ll need a budget just for promoted posts and advertising to help build up the page and keep in contact with the fans you attract (more on EdgeRank when I cover the Facebook platform). Running social media “campaigns”  of any kind will take money as they are essentially an advertising function (Campaigns are short term efforts meant to have maximum impact. More on this below.)

Myth #2 It works FAST

As anyone who has been active on social channels will tell you, building up a significant following takes time. Lots of time. Everyone starts with zero. If you were planning to use social channels as your main tool for gathering attention for your work, I hope you have already started giving to a community well before you will ask favors of them like spreading the word on your work, attending screenings, buying merchandise, etc. This isn’t a 10 minutes a day kind of activity (contrary to what some social media authors would have you believe), it is an activity that should be ingrained into your creative life starting now.

Myth #3 You won’t need a website, just use Facebook

It is extremely unwise to be completely dependent on a 3rd party site to keep you in touch with an audience. What if that site gets shut down? What if they close your account? What if they change the rules about what you can do with your page/take away functionality? That direct connection to an audience is in jeopardy when you allow a 3rd party to have control over your account. Your website is YOUR online real estate on which you are building your creative empire and you must have control over it. You will want to control how it looks and how it functions as well as collecting data on your online efforts and on your supporters (email, location, interests etc). While you will use certain social tools, first and foremost you must have a site that is under your control and from which you can make money.

Myth #4 An intern is fine to handle it

Would you let an intern speak for your production on Entertainment Tonight or in the New York Times? Social media channels have a global reach and are cataloged in search engines to be found at any time in the future.  Anything published from your social accounts represents YOU and your work. Letting just anyone speak for your brand is not a good idea. The best person to let loose with that kind of responsibility is not your 23 year old intern just because she is “good at Facebooking.” That isn’t a knock on 23 year old marketing professionals because, if they have business training and marketing skills, they are definitely a great member for your team. Social media is really many things wrapped into one: marketing, customer relations, media relations, crisis management, and branding. It will probably take a small team of professional people working from inside of the production (as opposed to hiring an outside firm) to find long term success using these tools. If you entrust a member of the production, intern or otherwise, with this responsibility, make sure your social accounts use your company’s email and everyone has access to the passwords. Otherwise, you could wind up with no access to these accounts if and when that person leaves.

Myth #5 Social media works like advertising

Unknowingly, you may be using your social channels like advertising. Advertising puts out one way messages designed to interrupt the widest audience as possible usually to sell something. It is a paid tactic where the receiver has little choice but to be interrupted from what they are trying to do (watch a TV show, listen to music, read an article, drive in traffic etc). Advertising is about pushing a message with little regard for those who hear it.

Social media is a pull tactic. Rather than interrupting people with messages they don’t want to receive, social channels enable people to give their permission to speak to them by following your page or your account. They expect not only to hear from you, but to speak back to you and they expect you will listen and respond. A dialog, not a monologue. Also, they follow you based on things you share that are valuable to THEM, not just to you. Advertising doesn’t listen, or require any dialog. It is a one marketing tactic of several you can use, but don’t confuse it with what people expect on social channels.

You may use the term “campaign” to speak about using social channels to advertise your work, but social networking is not a campaign. Social networking is a long term, ingrained activity that professionals now have to incorporate into their lives. A campaign is a short term effort meant to drive toward one specific goal and definitely involves spending money to make sure that campaign is heard.

In actuality, any place online where information can be published, commented upon or shared is considered social media. That pretty much encompasses the internet. Now that I have outlined over the last 2 posts how to approach your efforts on social channels, the next few posts will dig into the main 3 sites commonly referred to as social media being used by most people; Facebook, Twitter and Youtube.

 

 

 

 

 

June 5th, 2013

Posted In: Facebook, Social Network Marketing

Tags: , , , , , , , ,


This piece by Jeffrey Winter originally ran on the Sundance Artist Services blog on March 22, 2012

We all know that the vast majority of folks make their film-viewing choices based on what they are hearing about a film — be it from friends, traditional media, the blogosphere, or social media. They’re not likely to go out of their way to proactively research a film, and if they haven’t heard anything about a film, they aren’t likely to see it. Whatever you want to call that…be it “buzz,” “word-of-mouth,” “going viral,” etc…it is the name of the game in contemporary grassroots marketing.

But how much can a filmmaker actually control that? We all know the ways they can try – by playing film festivals, hiring publicists, engaging their community via social media, reaching out to organizations, etc. Of course it helps if a film is actually good…really good, in fact….as the last thing today’s marketplace needs is another mediocre film. And the values of passion and hard work can’t be overlooked here either, as creating buzz and engagement for a film is often arduous and time-consuming…and for many filmmakers nearly as daunting as making the movie itself.

Often it feels like independent films are at the whim of the zeitgeist, and the most important aspect is timing, and the receptivity of the marketplace to the ideas in the film. Consider the cycle of elections, and the way political/environmental/social issue docs can explode into national consciousness around certain hot issues. Given the time it takes to make a film, it’s hard to know whether anyone can actually craft a film to hit at just the right time to capture a “trending” topic.

In the case of the 2012 Sundance Film Festival Special Jury Prize winner AI WEIWEI: NEVER SORRY, all the factors mentioned above came together in the final months of post-production to land the film this January at Sundance as an unlikely “buzz” film of the Festival. On the surface, it’s a straightforward documentary by a first-time filmmaker about a Chinese artist/ political dissident completely unknown to the majority of U.S. filmgoers. Hardly a guaranteed formula for indie marketing success.

Sundance key art

But just below the obvious, the twitterverse was ablaze promoting the film; the Kickstarter campaign was raising funds and attracting attention; art magazines were giving the film covers; and filmmaker Alison Klayman had already done numerous appearances on CNN, MSNBC, and The Colbert Report as well as print features in the likes of the Wall Street Journal, The Economist and The Hollywood Reporter. A few weeks later (by mid February), the trade publications were filled with the announcement of its purchase by Sundance Selects, and the New York Times was running a feature article about the film’s upcoming Summer 2012 release.

How does something like that happen for a debut filmmaker with no special access to funding, shortly after finishing a film about a Chinese artist?

Well, of course this wasn’t just any artist — Ai Weiwei is an internationally renowned art star and political provocateur whose unyielding criticism of the Chinese government has earned him legions of friends, enemies, and fans alike.  And Weiwei isn’t just an average political dissent, he is a dissident for the digital age, who because of the rigors of Chinese censorship has taken his activism specifically to twitter through linked computers to the West, and therefore has mastered the art of social media all on his own.

This is the study of a modern documentary subject, who is just as likely to be able to spread his/her own message through the media on their own, through the accessibility of social media, even in free speech-challenged China. In this case, it becomes the story of the filmmaker that becomes the mouthpiece of the subject…which many might argue is the way that it should be.

Filmmaker Alison Klayman began her work with Weiwei in 2008, as a recent Brown University graduate living abroad in Bejing and working as a freelance journalist. Her housemate was curating a show of Weiwei’s photography, and Klayman was asked to make a video for the show. Klayman and Weiwei hit it off creatively, and Klayman began to follow Weiwei as his documentarian — capturing his daily life, his frequent battles with the Chinese authorities, and his travels abroad for major international art shows.

Weiwei’s daily use of blogs and videos to spread his artwork — especially his videos criticizing the government’s response to the 2008 earthquake in Sichuan province – became a driving narrative in the film, as well as a grassroots vehicle for spreading Weiwei’s fame and fan base. When the Chinese government finally cut off his locally-sourced blog, Weiwei was able to migrate his work to an ungovernable network of twitter-linked computers, untraceable to China. As such, his network was able to dramatically expand globally, while remaining accessible to tens of thousands of Chinese willing to access these quasi-legal networks.

From 2008 thorugh 2010, Klayman’s documentary follows Weiwei through major international art shows, startlingly intimate private moments, and incredible courage in the face of political adversity. And whenever Weiwei had a run in with the Chinese authorities, the encounter went instantly viral, through a devoted staff who filmed his every move and posted it immediately to twitter.

In late 2010, Klayman returned to the States to begin editing, without the financial means to complete the project. As such, in addition to applying for grants, Sundance labs, and bringing well-connected executive producers onto the projects (largely through Weiwei’s connections in the art world), Klayman strategized and launched a Kickstarter campaign, scheduled to go live on March 29th, 2011.  And that’s when the film caught a kind of lighting in a bottle.

Only four days after the Kickstarter launched, Ai Weiwei suddenly disappeared on April 3rd…apparently arrested by the Chinese Government, but without any official announcement or confirmation of his whereabouts. A global outcry went up throughout his social networks, the art world, and then the international press caught on to the story as well.

As a journalist and Ai Weiwei’s documentarian of record, filmmaker Klayman quickly emerged as the “journalist of record” on the Weiwei story, and the international press began flocking in her direction. Suddenly, it was the twitter feeds that Weiwei’s staff and Klayman had been maintaining throughout the documentary filming periods that became the main source of worldwide news for Ai Weiwei updates. Klayman and her social media teams ramped up their efforts in the U.S. and China, and started working on a rotating schedule to provide 24 hour updates on the story for several months. For all of 81 days, as Weiwei’s secret detention continued without any official response from the Chinese government, the international press continued to feature Klayman’s twitter updates on the story, and interviewed her about the story for numerous high-profile news programs.

Of course, Klayman was careful not to try to turn the story into a shameless plug for her movie…after all, her friend and colleague was “disappeared” and detained, and concern for his well-being was the first priority. But inexorably, in today’s hyper-media culture, Klayman’s sudden thrust into the mainstream became completely entangled with the finishing of the film…and catapulted the project into a far larger spotlight.

The film’s Kickstarter soared above the original asking goal of $20,000 to a final tally of $52,175 from 793 backers…even though it was only originally expected to bring in money from friends and family. The film attracted additional producers and lab invitations that Klayman freely admits it probably wouldn’t have. All in all, the film became a “cause célèbre” for an issue in the news, a fact which filmmaker Klayman could hardly have counted on while making the film.

When Weiwei was finally released, with a dubious charge of more than 1 million dollars in tax evasion, support from the community-at-large continued to pour in, with donations to the cause far exceeding the amount of the government fine. And filmmaker Klayman was finally free to turn the enormous pouring of goodwill towards deliberate promotion of the film, helped in large part by the incredible networks built during the crisis on twitter, and to a lesser extent, on Kickstarter and Tumblr. It is also worth noting here: because the Kickstarter campaign included a number of incentives/prizes towards donation, the film now had a wonderful amount of merchandise it could also now leverage towards wider buzz about the film.

Given this backstory, we can demystify the process of how a small film sometimes gains “buzz” beyond expectations…as was clearly the case with AI WEIWEI: NEVER SORRY and its incredible fortune of timing combined with passion, hard work, technical savvy, and community networks. Sometimes a film that seems the most difficult to market actually has the most subtle niche communities that can be reached…whether they be political activists, art-world enthusiasts, devotees of Asian culture, social media junkies etc.

However, according to filmmaker Klayman, perhaps the greatest takeway is this…. in today’s hyperlinked/hashtagged environment, it is ciritical to remember that today’s documentary subjects no longer solely rely on their documentarian to spread their message, and social media makes potential distributors and activists of us all. Sometimes, today’s filmmakers just need to choose their subjects wisely, and hold on tight for the ride.

Here is Klayman’s interview for Sundance’s Meet the Filmmaker promo videos

 

 

 

April 9th, 2012

Posted In: crowdfunding, Film Festivals, Marketing, Social Network Marketing

Tags: , , , , , , , , , , ,


It is no longer enough to just make a film, you have to create community and anticipation for your film as well. And social media and viral outreach takes a long time to reach critical mass, so build your social media presence into your production schedule.

Just this week a filmmaker asked us…”I’m in post-production, should I wait for a distributor or start thinking about marketing now?”  The answer? — do not wait for anyone! By the time you exhibit your film at a film festival you should already have built a community so that you can make the most of your public exhibition and be best positioned to distribute your film effectively and as directly as possible…  And it also so happens that distributors these days are looking at your number of facebook friends and your twitter followers to help them make acquisition decisions….as it helps them gauge interest in your film.

But even more pointedly, one’s ability to get onto Cable VOD will be impacted by perception of marketing and audience interest and that’s still the lions share of revenue stream in digital and very competitive, and for when your film is available on DVD and digitally, you’ll have a community to distributed to.    Think of your film as a cross-platform story, and allow your community to access it from whatever medium they choose…that way when the film is finally finished they’ll be primed to see it. So don’t procrastinate….start letting people know about your film NOW.

July 26th, 2010

Posted In: Facebook, Film Festivals, Marketing, Social Network Marketing

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