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The Implosion of Distributor Passion River… And What it Means for You

Passion River Films was one of those rare distributors. In an industry with plenty of shady companies, they had a reputation for honesty. Some of the most influential figures in the independent documentary distribution space referred their colleagues to them. And yet under the hood, in that nondescript office building in New Jersey, the operation at Passion River was in serious trouble. And it had been for some time.

Founded in 1998 by Allen Chou, Passion River’s catalog focused on educational documentaries, which they sold to universities, libraries, nonprofits, and the DVD/VOD market. Unlike a lot of distributors, they were flexible with filmmakers. They allowed them to put a cap on distribution expenses and reserve certain rights for themselves. I signed my film Psychedelia with them in 2021 and got the feeling that it was in good hands.

Yet for the past few years, Passion River had been withholding accounting reports and payments to filmmakers. Communication slowly dropped off and eventually went completely silent. Requests for information were ignored. And then earlier this year, they announced—in an unexpected, evasive, and self-serving manner—that they were insolvent. Hundreds of filmmakers lost many thousands of dollars, and some are still dealing with the logistical nightmare it caused for their films.

What happened at Passion River? How did it slip by undetected? We may never know. But Passion River’s collapse should serve as a stark warning to all filmmakers of the precarious nature of film distribution. It comes during a tumultuous time for the industry and the larger economy. It’s a bombshell story that demonstrates the inadequacy of systems to deal with this situation. And it shows how the hardship lands squarely on the creatives who make this industry possible.

What We Know

If you’re pressed for time, here’s a summary of the situation:

• In January, Passion River announced that they had become insolvent, and were selling the “majority of their assets” to another distributor called BayView Entertainment.
• Once filmmakers were connected with BayView, they were told that they had purchased the “assets, but not the liabilities” of Passion River.
• Passion River had been withholding accounting statements and payments to producers in 2022 and earlier, leaving producers without any record of the money they were owed. BayView said they were not responsible for these payments.
• Filmmakers had nobody to contact. Passion River abandoned its offices, shut down their phone lines and email domains, and transitioned their employees to new positions at BayView.
• The total damage in lost payments, although difficult to determine, is likely in the multiple six figures. There appears to be no accountability on the part of Passion River.

Keep reading to get the full story, as well as distribution strategist Peter Broderick’s key takeaway.

Announcing Their Insolvency

On January 31, 2023, Josh Levin (Head of Sales and Acquisitions at Passion River), sent the following note to most (but not all) of the filmmakers that had contracts with the company:

According to their contract with filmmakers, Passion River was supposed to send accounting statements and payment 60 days after the end of each quarter. This meant that all sales that Passion River made in the fourth quarter of 2022 (October-December) were supposed to be reported and paid by March 1, 2023.

This timing was particularly unfortunate for me and my film, which had been released in Summer 2022. We secured a streaming deal with Gaia and it was released on TVOD. Gaia pays their licensing fee in two installments. So, I was waiting on the second payment ($9,750) plus all the TVOD and educational sales from my film’s release. Those payments came in the fourth quarter 2022, so I was waiting for that statement and payment to come by March 1, 2023.

Naively, I responded by asking Josh Levin about his own well-being. While I found Passion River’s work a bit sloppy and frustrating, I took Josh to be an honest broker. I was relieved to hear that he was going to work for BayView as Vice President of Sales [LinkedIn account required to view]. To me, the whole thing was portrayed as a standard acquisition. I thought that I would work with Josh as before, but this time under a new company name. I assumed my payment of over $10,000 would come from the new company.

But by the time I was able to get through to Peter Castro (VP of Acquisitions at BayView), it was already March 3, 2023. Neither my accounting statement nor my payment had arrived. My conversation with Peter turned out to be extremely unsettling. This was no ordinary acquisition. BayView had purchased the “assets but not the liabilities” of Passion River.

Yes, that’s a thing. Apparently BayView did not actually purchase the rights to our films, and therefore they were not responsible for any outstanding payments from Passion River. And they had no way of collecting that money or telling us what happened to it. We had the option to sign new contracts with them, at a less favorable split than we had with Passion River.

As for getting answers on what happened over at Passion River, such as why they became insolvent or what they did with the money that was due to us? There was no avenue to explore those questions. Josh Levin, now employed by BayView, said he was forbidden to talk about anything that happened at Passion River. Allen Chou, the president of Passion River, whom most people had never met, was elusive. The voicemail boxes at Passion River were full and their email domains would bounce.

I was devastated. And furious. Like most folks, my film was an independent labor of love over several years. What made it sting even more was the fact that Passion River did not actually secure my streaming deal with Gaia. Gaia heard about my film through my own marketing efforts, and as a good faith move towards Josh Levin, I decided to give Passion River their 25% commission on that deal.

As it turns out, I was not alone.

Finding the Others

Without any helpful information, we began finding each other through online forums like The D-Word and the Facebook group, Protect Yourself from Predatory Film Distributors [Facebook account required and one must join the group to view]. Eventually, we gathered on a private channel, so we could share information and piece together whatever we could from our own investigations and experiences.

Each film’s situation was different, but pretty much everybody reported the same experience working with Passion River: disorganized workflows, poor communication, improper accounting, missed payments, and even downright deception.

Filmmaker Jacob Bricca of Finding Tatanka said, “They were responsive at first, informing me of sales they had made and giving me regular statements showing that I was slowly paying off the charges associated with creating the DVD and distributing the film. This communication dropped off as the years went on. I finally contacted them again in mid 2022. These inquiries went unanswered. Finally, after repeated attempts to get a reply, I got a statement in early 2023 that I was owed over $1,400… I have never seen a penny from Passion River.”

Jacob was the only filmmaker I ever spoke to that had received an accounting statement for the fourth quarter of 2022. The rest of the filmmakers did not receive any accounting statements for that quarter, leaving them without a written document of what they were owed. Many reported incomplete accounting prior to the 4th quarter as well. Time and again, filmmakers were told by Josh Levin that he would “ping accounting” about their issue. However, filmmakers received no response or follow through.

While all this was happening, Passion River was still actively marketing their catalog. In March of 2023, I found an End of the Semester Sale on their website, which was active from December 1, 2022 to January 31, 2023. My film was featured prominently on the page, even though I had never received a single report of an educational sale. The fact that they would deliberately run a sale as late as December (when the sale to BayView must have been known), raises serious ethical questions.

“Passion River is not the first, or last, film company to go out of business,” said Emmy-and Peabody-winning and Oscar-nominated producer Amy Hobby. “But the lack of transparency, failed reporting, and missed payments simultaneous to continued recoupment off filmmakers’ backs is egregiously unethical.”

Attempts at a Resolution

Besides dealing with the financial fallout from Passion River, our other big question was about what to do with our films moving forward. They were still up on VOD platforms, but where was that money going? And what do we do now that we don’t have a distributor?

Director Kim Laureen, of Selfless, signed with Passion River in 2020: “Since day one I have had to chase reports and payments.” Unlike me, she was never notified of the sale to BayView. With nobody to contact about her pending payments, Kim sent a tweet out to Passion River. That got the attention of Peter Castro, VP of Acquisitions at BayView. Kim had a conversation with Peter, in which she explained why people were frustrated. Peter agreed to host a Zoom call with Kim and any other filmmaker who felt mistreated. Kim and I put out notices to the group of filmmakers about a “virtual town hall” on March 17, 2023.

Peter must have been surprised when he logged on to zoom and found dozens of angry filmmakers asking tough questions and demanding answers. Consultant Jon Reiss also joined and was instrumental in getting straight answers. The conversation went on for almost an hour and a half. We were able to confirm the following during that meeting:

• It’s unclear exactly what BayView purchased from Passion River, but it allowed them to collect revenue off of our films without a contract.
• Since BayView was currently collecting revenue on our films, they would send us payment for 2023 sales whether or not we signed new contracts with them.
• For those of us who wanted to move on to new distributors, BayView would facilitate that.

It sounds like many people ended up signing with BayView. But most of the people I’ve spoken to decided to move on to new distributors or go a DIY route without any distributor. Figuring out how to do all this and getting Allen Chou to cooperate was full of complexities over the ensuing months:

• Many distributors required an official release from Passion River. Through a collective effort led by producer Amy Hobby, Allen Chou wrote an official letter on May 9, 2023. This was his first communication to us, more than four months after the transition.
• Passion River had used an aggregator called Filmhub to upload many of our films to TVOD platforms. We were able to transition accounts with a representative there. In this scenario, the filmmaker keeps 80% of TVOD revenue, rather than giving Passion River or BayView their commission.
• BayView sent us accounting statements for Q1, as promised, on May 15, 2023.

Legal Recourse

One of the biggest revelations for me was the inadequacy of the legal system to deal with this situation. When I signed my deal with Passion River, I went back and forth on the legal language endlessly. I did everything I thought I could to protect myself and spent thousands of dollars in legal fees to do so. And when Passion River blatantly breached the contract? There was no good answer on what to do.

One avenue the legal system provides is small claims court. It’s designed to get your case heard in front of a judge without the need for an attorney. One filmmaker, who wishes to remain anonymous, decided to go this route. Their lawyer told them it was a “clear-cut case.” The filmmaker and their partner had painstakingly put together a Statement of Reasons, outlining their relationship with Passion River and what they were owed. In New Jersey, the maximum allowance is $5K.

Small claims court was on Zoom, and Allen Chou was there with his attorney, Spencer B Robbins. When it came time to present, Robbins interjected with an arbitration clause that was in Passion River’s contract, stating that any dispute between the parties should be brought in front of an arbitrator. With that, the judge threw out the case. The filmmakers tried to make a rebuttal but felt they were not given a proper chance to speak.

The filmmakers were so distraught that they decided to cut their losses and move on. “It’s why people lose faith in the justice system,” said one of them. While it’s difficult to say how much Passion River withheld from filmmakers, we can make a general estimate. Passion River had around 400 films in their catalog. So even if each film was only owed $1k that would aggregate to $400k. Almost half a million dollars. Where all that money went remains unknown. And as far as we can tell, nobody involved has been held accountable.

Key Takeaways

Here we are almost a year later. Many have expressed anger and depressed feelings around the whole situation. Writing this article has brought up a lot of emotions. But it’s also made me determined to not give in to cynicism. We need to turn this awful situation into something productive. In an attempt to do so, the following are some key takeaways from the experience.

1) The Importance of Due Diligence

“The best way that independent filmmakers can protect themselves from bad distributors is to do due diligence,” said distribution strategist Peter Broderick. “Due diligence should involve speaking to 3-5 filmmakers who are currently, or recently, in business with that distributor. The filmmaker should not ask the distributor for referrals, they should look up which films the company is working with and have confidential conversations with them about their experience. Is the distributor sending reports regularly and paying on time? Are they easily accessible to their filmmakers? Have the results matched the expectations created by the distributor? If the filmmaker isn’t comfortable sharing numbers, that’s fine. You just need a clear sense of whether working with this distributor is an opportunity or could be a disaster.”

It’s true that if I had done proper due diligence in 2021, when I was considering signing with Passion River, I probably would have avoided disaster. It seems that Passion River had been withholding payments even back then. But we also need some sort of institution where we can centralize our experience and knowledge around distributors. The issue is that everybody exists in their own silo and they don’t speak up out of fear. We need some sort of centralized way to create accountability.

2) The Filmmaker Suffers Most

It’s clear that the filmmakers bore the brunt of this entire fiasco. We were the ones who invested in our films. We are the ones who suffered the financial fallout. The employees at Passion River got new positions at BayView. Josh Levin maintains a faculty position at American University. There’s not much revenue in independent documentaries, and there is a layer of professionals who scrape whatever exists up top, leaving little to nothing for the filmmaker. So be careful where you spend your resources.

3) A Warning of What’s Ahead

The collapse of Passion River happened at an uncertain time for the industry at large. 2023 started off with the Sundance Film Festival, which saw the worst sales of documentaries in years. There will continue to be more disruptions as new technology and viewing habits change the way films are made and seen. This is also happening in a tumultuous macroeconomic environment. I would not be surprised if more distributors start to become insolvent or if they sell off their assets in the same manner Passion River did. In fact, there’s a thread on the Protect Yourself Facebook Group [Facebook account required and one must join the group to view] about filmmakers not getting paid by 1091 Pictures. If you have a contract with a film distributor, be on high alert. Stay on top of payments and reports. Ask the difficult questions. Be vigilant. If Passion River gets away with all of this, it could become a blueprint for other distributors to follow.

Thank you for reading. If you have any questions or comments, please reach out to me at pat@hardrainfilms.com.

admin October 31st, 2023

Posted In: Distribution, DIY, Documentaries, Facebook, Legal