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How did you first hear about Freestyle Digital Media?
We first heard of them through our sales rep.
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Through one of the producers on our film.
Someone who worked on our movie had worked on another project picked up by Freestyle and suggested we get in touch with them.
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One of the producers on the film had a relationship with them and made an intro.
Our sales agent came to us with an offer from them. I had heard of Freestyle for years but not the “DM” part.
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I knew that they had been around for a while and then had gotten bought up by Byron Allen’s company, but it was the same people running it. At the time it was more associated with—I don’t remember. They’ve evolved over the years and not sure of my first association.
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I don’t think I had heard of them before we were approached by them. We premiered at [mid-tier-festival) and they found us—I believe—not that long after our premiere. It was through that film festival that I also found some other filmmakers who had worked with them that I could connect with to find out about them.
What motivated you to work with them?
We had a few different offers, but Freestyle was interested in doing more than the other distributors offered, including TV ads. It was something they do because they own their own TV networks.
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Well, because they made an offer on our film that we interpreted as the most favorable offer, but I think in retrospect it was not. In other words, on the surface we thought it was, and we went with it, and now a few years later, now we didn’t look at it closely enough. We didn’t read the fine print. I did but was dissuaded by a couple folks in my team who were eager to get the deal done. Turns out I was right, unfortunately.
Freestyle was the first distributor to show interest in the movie and had been recommended by a trusted party. However, we didn’t want to make a rookie move by jumping at the first offer and decided to play the field for a while. We felt we owed it to our investors to explore all options. After approaching other distributors and not getting any real interest, we opted to call it and make a deal with Freestyle. “A bird in the hand,” and all that.
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The person at Freestyle we were dealing with initially loved our film and was very eager to get us on board, he presented a solid distribution plan.
They had the best offer with what seemed like the best placement in terms of platforms, etc. And our sales agent said they were honest.
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We did get some other offers. Their MG was higher than anyone else’s and they had a pretty decent reputation.
After talking with other distributors of that level, we didn’t have anyone more major that was courting the film. We had a really good first meeting with their team and they seemed to have—first of all—all seen the film, which we appreciated. They seemed to be responsive. They were clear. They also—when we pushed back against the percentage they were going to take—they were flexible on that. They did negotiate with us. It was a little bit of a leap of faith, but there were a few films that we also recognized in the catalogue from [solid mid-tier festival]. I’d say it was their catalogue coupled with a really good in person meeting. And on the phone too. They were very personable and clear and they didn’t seem to be playing games.
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What went well?
They got it out on the platforms that one would expect. I don’t think they did a lot more from a marketing and advertising standpoint that I would say went well. They did do TV ads but I wouldn’t categorize that as going well.
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They’ve been good on the reporting. Some distributors you need to follow up with them every quarter. I’ll give them that.
I think the staff at Freestyle that I dealt with at the time—there’s a lot of turnover in this industry—they seemed very friendly and said all the right things. I think when it came to the negotiations, the folks I was dealing with…they deferred to their business department and explained away the marketing fee and that’s the end of it. The staff seemed friendly, they were professional. I think the reports are a little slow in terms of receiving them. Just didn’t have a good experience with them.
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The acquisitions team was responsive, enthusiastic, and open to a certain amount of negotiation regarding the terms of the license—which ended up being pretty standard for this class of deal according to our advisors. Everyone we dealt with was willing to answer questions and explain the process in more detail, and no one made any outlandish promises about what to expect for a small indie film with no big stars. They also gave us, essentially, full creative control over the promotional artwork and trailer (within the bounds of their stated content guidelines).
They got the film out there and placed it on a wide number of platforms and I feel like they did work to get it in the right “new release” type of menus, etc. Not that they always succeeded, but we were a small film. We did decently financially. They did an “onboarding call” with the whole team that was nice and informative and let us all be on the same page. They also worked with a great graphic design house who did a good job with our release poster for cheap.
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They hired a good publicist and put money into PR. Everything about the deliverables was really smooth and the lab they used for QCing was really easy to work with. Creatively, they were great to work with. They let me do our own poster and trailer. They were perfectly happy having me do all that. Sometimes people get that and they take it for granted and then you hear horror stories about other people who don’t so I try to not take those things for granted.
Their communication was always pretty good. Leading up to the release we had weekly phone calls with them and the publicist. They hired a social media team. It was always easy to get a hold of them and reach out to them. They were all nice people there. You’re working with a company run by Byron Allen, who is a pretty cool dude. If are going to associate with any big media—he’s done a lot of good things.
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The first meeting. (laugh) That went great. I will say that they also—they continue to regularly send the reports—so we do get those documents. But, there’s lots of but’s. You asked what went well.
What went poorly?
The TV ads. Big surprise. When we got our first report back on the financials, there was a massive line item on there for the TV ads that were supposed to be for free. When we questioned that, they said we should be grateful because they gave us an MG.
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They inserted a line item which was called “marketing fees and expense.” What that was, basically, was that they wanted a certain set of dollars set aside for their ability to spend money to market the film through various methods. But the issue I had was—there was very little transparency on how that money was spent, when it was spent, and why those choices were considered the most effective. As we get our quarterly reports, it’s just a line item. No real explanation to how they spend it, no report of it—the whole purpose of spending marketing funds is to generate interest in the film and sales but it’s a very obscure process. We have nothing to do with that process as filmmakers, we’re just agreeing to it when they license the film from us. If we agree, it’s totally up to them. It’s not just the decisions. We just have no accountability, and they can just throw a number down and say they spent it. That’s the number one reason why I was suspect of dealing with FDM. I have no idea even now on what they spent the money on. I think right after the deal was made, there were a few phone calls and attempts to do some marketing to get sales and direct it to the film, but I think that lasted for a very short period, never got any reports on how the marketing led to sales. My view—it was a lawyer’s trick to insulate them from giving the filmmaker any money. The film loses interest over time, so they deliberately put in a number [that absolves them from owing you money.] I learned my lesson from that deal, and like most people in business, you pay for your lessons.
Other than a press release and a couple of social media posts, the movie dropped onto digital platforms with no marketing, but it should be noted that we knew this would be the case. In light of this, I wish we could’ve done more to fight a clause in the agreement that allows them to claim up to a five-figure amount of Marketing & Distribution fees, as any further exploitation of this option would seem absurd considering how little was required of them. But they didn’t seem willing to budge, and we didn’t want to push too hard considering we’d called off our search for other partners. I think there’s potentially more they could have done to try and secure some reviews for the movie in conjunction with the release. Other than having to remind them to deliver our quarterly reports a few times, nothing else up to this point stands out as a major snafu.
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The contact that we signed with, who was a champion for the film, soon departed and we were left with different team members. They treated the film OK, but just like any of the other titles they pick up. Nobody seemed to care about doing much more than the minimum. They also presented some key creative which was sub-par, to say the least. Overall, it was a poor experience from there on. And of course, the aggressive distribution plan went out the window.
I do wish we had been placed better on certain platforms. While we did do the onboard call and, in general, they did communicate, I also needed to follow up a bunch at times and felt like not all questions were answered. And once we were released, they were onto the next thing. They also suggested, somewhat strongly, that we use the publicist they always work with, and I feel like they had a cookie-cutter approach and we may have done better working with a different publicist, which we had ready to go but deferred to FDM. But in the end, it was our decision.
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Their ability to sell any kind of streaming or TV rights or ancillaries was not good. Their in-house lawyer is a little peculiar and has a way of slowing things down. He sends other lawyers PDFs instead of word docs that are redlined. Which drives everyone crazy. It slows anything down and makes it very difficult to get into the nitty gritty of any kind of negotiation where it turns people off. And that affected one of our deals. It wound up slowing down the signing process which affected our pre-release publicity. Part of their lack of sales is that their marketing material in the B2B was not good—I’ve seen errors in terms of listing wrong cast, using wrong laurels. Didn’t look professional. Part of it is their level of contacts - the person who does sales is not good at his job.
My assessment and I don’t know if it’s unique to me or across the board, but we really quickly got put with different people than took the meeting. Who we thought was our team that we had this rapport with—I believe was just acquisitions and then they pass you off to who’s going to be dealing with filmmakers after that. We never heard from those acquisitions people again. Our efforts to reach out to those people were never—we couldn’t ever reach those people again. We got passed off to new people who seemed to have never seen the film, who were very slow to respond (if they responded at all). I can’t get them to write me back at all anymore. So that’s the first thing. The second thing is typical—way more marketing expenses that they drew against our film than—I know they did play our trailer on this or that (media station). But they didn’t create new marketing materials for that, they just played it and billed us what I found to be a silly amount given that they did absolutely no other marketing. They used our materials that we had already created. We did our own trailer. They might have put the logo on the trailer we gave them. Maybe they’re charging us for that labor. I followed their social media which had very little reach, but regardless even when I saw their social media in a place where our film would have fit [buckets related to film and team], they never included it. It was like that first meeting never existed. We still appear on their website but that’s it. They’ve never done anything to promote us. By our own hustle we got a really nice feature in [major press publication]. I wrote to all our FDM people. I even created nice Insta/social posts to push it. Nothing. Didn’t even write back.
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Did they breach the contract?
[everyone said no.]
No. They just underperformed across the board. Zero enthusiasm and we were talking to the VP of distro and his entire team. They were just lackluster. Seemed like a company where everyone is just busy keeping their job vs. excelling at what they do. Reminded me of governmental offices.
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No. And their reporting is good. I get reports from them. We’re never going to make a dime beyond the MG, I can tell you that now, but it’s not because they’re breaching the contract. I think it’s because they’re following the contract. We made a conscious decision to let them have a higher expense cap than we might have with a different company. We wanted to try that—they spent the money legitimately.
Filmmaker Friendliness?
The tone is always friendly and optimistic—and if I was a first-time producer, I would think this is amazing—but having done this, we’ve heard this before. What’s going to be real at the end of the day?
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I only encountered one relatively tactless person, in the press department (a shocking twist, I know). Excluding that, everyone from the head of acquisitions to the VP of sales to our logistical point person has been helpful and willing to assist with any issues that arise regarding the rollout and beyond. In the grander sense of the question, I never felt that my vision for the movie or its marketing materials was being questioned or undermined, and they deferred to us on all presentational aspects of the release. I’m not aware of any evidence that suggests they treat other filmmakers differently.
Definitely friendly and communicative overall. Just not always easy to get a hold of or answer every question. So.... a “B”?
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I would say they were a very filmmaker friendly company.
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My advice would be that they are both. They are filmmaker friendly until you sign and then they disappear.
What would you have done differently?
I might still work with Freestyle again but wouldn’t want them to do their shitty ads on their no-name cable network. Our lawyer was aware of other filmmakers who didn’t have cap on the ad spend so we’re really grateful we had the cap on the ad spend.
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I would not have agreed to the marketing spend again. I’m not completely blaming them, they made a good deal for themselves, our team was just very inexperienced at negotiating. We didn’t have a lot of options at the moment.
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I would’ve cast Zendaya, added a magical armband that shoots lasers, and sold the distribution rights to Universal for an even $5M. What I wouldn’t have done is considered self-distribution… I didn’t have the knowledge or experience—or energy, frankly—to try and get the movie onto all of the many platforms Freestyle did. We’ve had to pick up all the slack we can when it comes to marketing, so, in hindsight, I would’ve studied the subject more and crafted a comprehensive plan for soliciting reviews, interviews, and other promotional opportunities ahead of time rather than learning on the fly.
Wouldn’t sign with them. Or at least would have put performance benchmarks in place, which if not met would release us from the contract.
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Get our own publicist. Maybe pick another sales agent who could have brought us more options, but that’s a whole other story (laughed).
I would have put tighter caps on the expenses for sure.
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I would definitely have tried to negotiate the marketing costs. I would have retained some of the rights—hotel rights, airlines, education. I think those things that I personally know that I have a little more chance of getting myself. Part of my uncertainty is that I did talk to other filmmakers who had middling responses, but they all concluded that their movie was out there. It has been available on a lot of platforms for a long time. Of the offers we had at the time, it was a tough time. I don’t think it was an unwise choice to go with them. I don’t really think self-distribution would have generated enough money—there wasn’t as clear of a path to self-distribution earlier. I might now.
Any Final Thoughts?
I think they were friendly, but it was always, like, you can’t tell with these distributors. You clearly have 5 films you’re trying to crank out this month and you’re hoping the filmmakers will advertise it enough for you to get your MG back. In the world of indie film, the MG is nothing compared to the money invested to make the film.
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Beware of the distributors who insert high dollar amounts for marketing expenses because that can eat up your profit if you don’t keep a close eye on it. They are taking that money back whether they spend it or not. A filmmaker needs to be aware of marketing fees inserted into the contract by the distributor because they’re creating that line item, it doesn’t really exist.
What it has become is a competition of Vertical and Gravitas and Freestyle. Maybe Screen media. They don’t put much money in and they basically service the release but don’t take much risk. Freestyle are good guys, but I’ve never seen them put up much money for anything. They’re in the business of bottom feeding on movies that can’t get a better deal.
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I will say that we’ve not seen any money (and we didn’t get an MG). The only money we’ve gotten was before signed with Freestyle. One thing I would say—it cost at least $10-15K just to deliver to Freestyle. We took the deliverables really seriously; I just wonder if we really needed to.
Takeaways
- Freestyle has vanilla associations and the many of the complaints with regard to this distributor echoed general issues filmmakers have with distribution rather than issues they had with to this specific company.
- It seems some were able to get out of a marketing spend cap and others were not. And the ones that could not seem not to hold a great deal of admiration for the kind of ads they were placing (“shitty ads on their no-name cable network” says it all.)
- We do recall perhaps 8-10 years ago seeing a lot of Freestyle films in the “New & Noteable” section of iTunes’ New Releases section. But none of the more recent filmmakers mentioned platform placement as something Freestyle achieved for them. This may have more to do with changes in the opportunities indie films have to be placed on platforms right now.